1. Data controller
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that the controller of your personal data is:
- Company name: Lockwise S.L.
- Registered address: Carrer de Rovira i Virgili, 24, 43206 Reus, Tarragona, Spain
- Email: [email protected]
- Telephone: +40 (748) 960 960
2. Data we collect
Lockwise may collect the following personal data through the website:
- Identification data: first name and surname, company name.
- Contact data: email address, telephone number.
- Communication data: content of the messages sent through the contact forms.
- Browsing data: IP address, browser type, pages visited, time spent, through the use of cookies (see our Cookie Policy).
We do not collect specially protected data (health data, racial origin, political views, etc.) through our website.
3. Purposes and legal basis for processing
Your personal data are processed for the following purposes:
- Handling enquiries and requests (contact and quotation forms): the legal basis is the data subject’s consent and the implementation of pre-contractual measures (Art. 6.1.a and 6.1.b GDPR).
- Sending commercial communications about Lockwise products and updates: the legal basis is the express consent of the data subject (Art. 6.1.a GDPR). You may withdraw your consent at any time.
- Compliance with legal obligations: when processing is necessary to comply with an applicable legal obligation (Art. 6.1.c GDPR).
- Website improvement and statistical analysis: through cookies and analytical tools, based on legitimate interest or consent, as applicable (Art. 6.1.f GDPR).
4. Retention period
Your data will be kept for the time necessary to fulfil the purpose for which they were collected and for the legally established periods:
- Contact form data: until the enquiry has been resolved and, afterwards, for the limitation period of any legal actions that may arise (maximum 5 years).
- Data for commercial communications: until the data subject withdraws consent or requests erasure.
- Accounting and invoicing data: 6 years in accordance with applicable commercial and tax legislation.
5. Recipients and international transfers
Lockwise does not assign or sell your personal data to third parties for their own purposes. However, in order to provide certain services, it may rely on providers acting as data processors, including:
- Providers of email services and form management services (e.g. Web3Forms).
- Web analytics providers (e.g. Google Analytics).
- Web hosting providers.
Some of these providers may be located outside the European Economic Area. In such cases, Lockwise guarantees that transfers are carried out with the appropriate safeguards in accordance with the GDPR (adequacy decisions, standard contractual clauses, etc.).
6. Data subject rights
Under the applicable regulations, you have the right to:
- Access: obtain confirmation as to whether we are processing your data and access them.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of your data when, among other cases, they are no longer necessary for the purposes for which they were collected.
- Objection: object to the processing of your data in certain circumstances.
- Restriction: request restriction of processing in the cases provided for by law.
- Portability: receive your data in a structured, commonly used format and transmit them to another controller.
- Withdrawal of consent: withdraw the consent given at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, you may contact Lockwise by sending an email to [email protected], stating the right you wish to exercise and attaching a copy of your identity document. You will receive a response within a maximum period of one month.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you consider that the processing of your data infringes the applicable regulations.
7. Data security
Lockwise applies the appropriate technical and organisational measures to guarantee a level of security appropriate to the risk, in order to protect your personal data against accidental or unlawful destruction, loss, alteration or unauthorised disclosure. However, no Internet transmission system is completely secure, so we cannot guarantee the absolute security of the data transmitted through the website.
8. Cookies
The Lockwise website uses its own and third-party cookies to improve the browsing experience and analyse site usage. For more information about which cookies we use and how you can manage them, please consult our Cookie Policy.
9. Minors
Lockwise services are aimed at companies and professionals. We do not knowingly collect personal data from minors under 14 years of age. If you become aware that a minor has provided us with data without the consent of their guardians, please notify us at [email protected] so that we can proceed with its deletion.
10. Changes to the privacy policy
Lockwise reserves the right to modify this Privacy Policy in order to adapt it to legislative, case law or technical changes. Any modification will be published on this page indicating the update date. We recommend that you review it periodically.
11. Contact
For any enquiry related to the processing of your personal data, you may contact us at:
- Email: [email protected]
- Teléfono: +40 (748) 960 960
- Postal address: Carrer de Rovira i Virgili, 24, 43206 Reus, Tarragona, Spain